Shipping policy
🚚 Shipping Policy
Last updated: 27-03-2026
Thank you for shopping with DREAMDROP. We are committed to delivering your order safely and on time.
📦 Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not shipped on Sundays or public holidays
- You will receive a confirmation once your order is placed
🚛 Shipping Time
- Estimated delivery time: 3–7 business days across India
- Delivery time may vary depending on your location
💸 Shipping Charges
- Free Shipping on all orders
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
- You can track your order in real-time
⏳ Delays
While we aim to deliver on time, delays may occur due to:
- High order volume
- Weather conditions
- Courier partner issues
We appreciate your patience in such situations.
❌ Failed Delivery Attempts
- If delivery fails due to incorrect address or unavailability:
- The courier may attempt delivery 2–3 times
- The courier may attempt delivery 2–3 times
✏️ Address Changes
- Address changes are only allowed within 12 hours of placing the order
- Once shipped, we cannot modify delivery details
📦 Damaged or Missing Orders
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share clear photos/videos as proof
- We will resolve the issue quickly
📞 Contact Us
For any shipping-related queries:
- 📧 Email: support.dreamdrop@gmail.com
- 💬 WhatsApp: +91 8275157638